Welcome to NongorFood.com (“Website”, “we”, “us”, “our”). These Terms of Service (“Terms”) govern your access to and use of our website, products, and services.
By visiting, browsing, or purchasing from NongorFood.com, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our Website.
1. ELIGIBILITY
By using this Website, you confirm that:
- You are at least 18 years of age, or using the Website under the supervision of a parent or legal guardian
- You are legally capable of entering into binding contracts
2. PRODUCTS & SERVICES
NongorFood.com offers food and grocery-related products, including but not limited to snacks, chanachur, dry foods, and other consumable items.
We reserve the right to:
- Modify, suspend, or discontinue any product or service at any time
- Limit quantities per order
- Refuse or cancel orders at our discretion
3. PRICING & PAYMENTS
- All prices are displayed in Bangladeshi Taka (BDT) unless stated otherwise
- Prices are subject to change without prior notice
- Payments must be completed through our approved payment methods
We are not responsible for issues caused by third-party payment gateways or banks.
4. ORDER CONFIRMATION & CANCELLATION
- Orders are confirmed only after successful payment or confirmation for Cash on Delivery (COD)
- We reserve the right to cancel any order due to:
- Product unavailability
- Incorrect pricing or listing errors
- Fraudulent or suspicious activity
If payment has already been made, refunds will be processed according to our Refund Policy.
5. SHIPPING & DELIVERY
- Delivery timelines are estimates and may vary due to location, courier delays, weather, or unforeseen circumstances
- We are not responsible for delivery delays caused by third-party logistics providers
- Customers must ensure accurate delivery information
Failed deliveries due to incorrect details may result in additional charges.
6. RETURNS & REFUNDS
All returns and refunds are subject to our Refund & Return Policy, available on the Website.
Due to the nature of food and consumable products, returns may only be accepted if items are damaged, expired, or incorrectly delivered.
7. USER RESPONSIBILITIES
You agree not to:
- Use the Website for any unlawful purpose
- Provide false or misleading information
- Attempt to hack, disrupt, or misuse the Website
- Copy, resell, or exploit Website content or products without permission
Violation of these terms may result in account suspension or legal action.
8. INTELLECTUAL PROPERTY
All Website content, including but not limited to:
- Text
- Images
- Logos
- Product descriptions
- Graphics
is the exclusive property of Nongor Food and protected under applicable intellectual property laws. Unauthorized use is strictly prohibited.
9. THIRD-PARTY LINKS
NongorFood.com may contain links to third-party websites. We do not control or take responsibility for their content, policies, or services. Accessing third-party sites is at your own risk.
10. DISCLAIMER OF WARRANTIES
All products and services are provided “as is” and “as available.”
We do not guarantee that:
- The Website will be uninterrupted or error-free
- Product descriptions or images will be 100% accurate
- Products will meet individual expectations
11. LIMITATION OF LIABILITY
To the maximum extent permitted by law, Nongor Food shall not be liable for:
- Indirect, incidental, or consequential damages
- Loss of profits, data, or business opportunities
- Delays or service interruptions
Our total liability shall not exceed the amount paid for the product giving rise to the claim.
12. INDEMNIFICATION
You agree to indemnify and hold harmless Nongor Food, its owners, employees, and partners from any claims, damages, losses, or expenses arising from:
- Your use of the Website
- Violation of these Terms
- Violation of any applicable laws
13. GOVERNING LAW
These Terms shall be governed by and interpreted in accordance with the laws of Bangladesh. Any disputes shall fall under the exclusive jurisdiction of Bangladeshi courts.
14. CHANGES TO TERMS
We reserve the right to update or modify these Terms at any time. Updates will be effective immediately upon posting on the Website. Continued use of the Website constitutes acceptance of the updated Terms.
15. CONTACT INFORMATION
For questions or concerns regarding these Terms, please contact us:
📧 Email: support@nongorfood.com