Welcome to NongorFood.com Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit and interact with our Website and services.
By accessing or using NongorFood.com, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our Website.
1. INFORMATION WE COLLECT
We may collect information in various ways when you use our Website, make purchases, sign up for newsletters, fill out forms, or communicate with us.
a. Personal Information
We may collect personal data that you voluntarily provide, such as:
- Full name
- Email address
- Phone number
- Shipping and billing address
- Payment information (processed securely via third-party payment processors)
This information helps us process orders, communicate with you, and fulfill your requests.
b. Non-Personal Information
We may automatically collect certain non-personal information such as:
- IP address
- Browser type
- Device type
- Pages viewed and time spent on the site
- Referral and exit pages
This data helps us improve our Website performance and user experience.
2. HOW WE USE YOUR INFORMATION
We use the information we collect for the following purposes:
- To process and manage your orders
- To send order confirmations, updates, and customer support responses
- To personalize your experience and improve our services
- To send promotional emails (only if you opt in)
- To prevent fraud and improve security
3. COOKIES & TRACKING TECHNOLOGIES
Our Website uses cookies and similar technologies (such as web beacons and pixels) to:
- Remember your preferences
- Analyze website traffic and usage
- Improve user experience
You can manage or disable cookies through your browser settings, though some features may not function properly without cookies.
4. SHARING YOUR INFORMATION
We do not sell your personal information to third parties.
We may share your information with:
- Service providers who help with payments, delivery, marketing, or analytics
- Legal authorities when required by law
- Business partners for operational purposes
We require all third-party partners to protect your data and use it only for the purposes we specify.
5. DATA SECURITY
We implement standard security measures to protect your personal data, including:
- Secure server (HTTPS)
- Encryption for sensitive information
- Access controls to prevent unauthorized use
However, no online system is completely secure, and we cannot guarantee absolute protection of your information.
6. DATA RETENTION
We retain your personal information only as long as necessary to provide services, fulfill legal obligations, resolve disputes, and enforce our policies. Once no longer needed, we securely delete or anonymize the data.
7. CHILDREN’S PRIVACY
Our Website is not directed at children under the age of 13. We do not knowingly collect personal data from children below this age. If we learn that we have inadvertently collected such information, we will take steps to delete it.
8. YOUR RIGHTS
Depending on your location, you may have rights to:
- Access your personal data
- Correct inaccurate information
- Request deletion of your data
- Opt out of marketing communications
To exercise your rights, please contact us using the information below.
9. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time. The revised policy will be posted on our Website with a new Effective Date. Continued use of the Website after changes indicates your acceptance of the updated policy.
10. CONTACT US
If you have questions about this Privacy Policy or your data rights, you can contact us:
📧 Email: support@nongorfood.com