Delivery information

At Nongor Food, we want your favourite foods and snacks to reach your doorstep safely and conveniently. We are committed to providing a smooth delivery experience so you can enjoy shopping with confidence.

Delivery Coverage

Nongor Food delivers products to customers across Bangladesh, subject to delivery service availability in the destination area. Delivery availability may vary depending on your location.

Delivery Time

Delivery time may vary depending on your delivery address, product availability, order confirmation, and courier service conditions. We will make every effort to deliver your order within the estimated timeframe.

Please note that deliveries may occasionally be delayed due to weather conditions, public holidays, transportation disruptions, or other circumstances beyond our control.

Delivery Charges

Delivery charges may vary depending on your delivery location, order size, and applicable delivery offers. Any applicable delivery charge will be communicated or displayed during the checkout process before you confirm your order.

Order Processing

Once you place an order, our team will review and process it for delivery. We may contact you to confirm your order details, delivery address, or phone number if necessary.

Please ensure that your contact information and delivery address are accurate to help us deliver your order without unnecessary delays.

Cash on Delivery

For eligible locations and orders, Nongor Food may offer Cash on Delivery (COD). If this option is available, you can pay for your order upon delivery according to the payment instructions provided at checkout.

Receiving Your Order

Please ensure that someone is available at the provided delivery address to receive the order. We recommend checking the package and delivered items upon receipt. If you notice any damage, missing items, or incorrect products, please contact our customer support team as soon as possible.

Delivery Issues

If your order is delayed, you receive an incorrect item, or you experience any other delivery-related issue, our customer support team is here to help. Please provide your order number and relevant details so we can assist you efficiently.

Contact Us

For delivery-related questions or assistance, please contact Nongor Food:

• Phone / WhatsApp: +880 1733-812843
• Email: contact@nongorfood.com
• Support Hours: Saturday to Thursday, 10:00 AM – 8:00 PM

At Nongor Food, your satisfaction matters to us. Thank you for choosing Nongor Food and trusting us with your order.